Hair: Salons and pricing

I began to look around for a new hairstylist because mine is heading towards retirement.

Salon Freyja
The sleek, serene Salon Freyja opened a block away. I consulted their web site. The site says they are "non-discriminatory, open, honest and safe." 

They don't charge women more than men, which is still done at most salons here. However, they had not published their prices, just "price varies".  

I went in to inquire, and the receptionist said, "I can guide you through this." I listened to a preamble about how prices were determined a) by length of hair, and b) in consultation with the stylist. She said, "I am not sure, but I am guessing your hair would be considered... short."

"No kidding", I replied, affably enough. "But", she said, "the stylist would tell you for sure."  

I said, "I'm unwilling to take up a stylist's time without first knowing the price for a cut. Some of us might want to decide based on that." I might as well have said, "based on the colour of your underwear", because her eyes widened in surprise.

She conceded that would probably cost $62.50 (plus tax and tip). Does the adage, "If you have to ask, you can't afford it" apply?

Thinking maybe I'm out of touch with salon culture, I checked a selection of Montréal's hippest, and found detailed price lists on both their Facebook and web sites.

I was attracted by Freja's promise of "honest"; I like a stylist who says what she thinks. But "safe"? Ending up with too-short bangs is a danger... and what else? Still, I could see myself enjoying the Scandinavian vibe; my salon visit is a mini-vacation where I bask in atmosphere and attention.

Haircuts for Anyone

A friend's son recommended another salon just a few doors up the street, the tiny Haircuts for Anyone, a two-chair cubby whose prices are on a pay-what-you-choose scale, from $25 to $60 for a cut.  I would be stretching the age envelope for their clientele, but they sound entirely cool about that, saying "All ages, genders, sexual orientations, hair types and hair lengths are welcome." They're calling a braid a braid.

Both shops have devoted clients, so I'm on the fence, and shaggier by the day.

Cost is not the determining criterion (I've paid more than Salon Freyja charge, though currently pay less) but—would you book a hair salon appointment without knowing the price?

Comments

Laura J said…
Interesting that you mention a lack of clarity on pricing. I’ve noticed lately that it seems hard to pin down pricing for services. I would be interested in knowing why .i have taken the cowards way out and just let my hair grow and wear it up or back.
I presume safe in the context of the first salon is similar to the non-judging open of the second. I.e not gender driven. Hope not ageist,
Duchesse said…
Laura J: Why prices vary for hair cuts: longer lengths require more work (according to this salon), and so do complete changes. You will pay more for a senior stylist than a junior one. But the salon should still publish its prices, or at very least the range. I have not encountered lack of clarity on pricing for other services (e.g., spas and nail salons) and am interested in where else you find it.
Abigail said…
When I read "safe," I hoped that the salon cleaned and sanitized the styling tools!
As for prices, I have found that two stylists in the same salon charge different prices to cut my hair. This isn't based on years of experience, because the younger one usually charges around $5 more. This doesn't seem to be based on education, either. Last year one raised her price, followed a few months later by the other raising her price. Both do well with my curly hair, so I don't question their prices. However, I wouldn't make an appointment at a new salon without pinning down a price.
Duchesse said…
Abigail: I'd ask those stylists why (because I am now obsessing about pricing.) I assume you know that stylists rent the chair in a salon unless they are owners or investors, and may have increased their prices if a) rent increased, b) they are performing all of the service, such as shampoos and colour, so that takes more of their time, or c) they decide to charge more and the salon OKs it.

Usually, a salon does not permit a junior stylist to charge more than a senior one. Personally I have found some junior stylists way better than senior ones, so one has to make one's own assessment. And having curly hair too, I'd add some just can't cut it well, no matter what their training or experience.
Lou said…
Part of "honest" is "transparent". I will never sit in a chair again not knowing how much it's going to cost me at the end. I have bad hair after chemo and just get a very basic cut now, no colour, no nothing. It shouldn't cost me more than $40.00. Canadian.--Louise
Marla said…
I have never encountered a salon that didn't post the basic prices for each service for each level of stylist. I've seen "and up" but I've never been charged more than what is shown on the price list. I wouldn't go to a salon that didn't disclose the price up front OR didn't provide a free consultation appointment. (Or had a prissy reception person.)

I am unforgiving when it comes to my hair. I lived in another state for a few years and found the best stylist of my life. When I moved back to my home state to be close to my elderly mom, I had a hard time finding a stylist I liked and treated myself to a trip back to my great stylist for cut and color and I decided my happiness was worth keeping doing this, so I head back for a 3 day weekend 4 times a year, visit friends and get my hair done. It's a cheap hour's flight, it keeps me connected to a place and people I love and my happiness is worth it. I'm still working full time so the cost isn't an issue but I don't see myself giving this up. It's pretty bougie but I'm worth it. Finding a new stylist you love is so stressful!
Frugal Scholar said…
My comment disappeared: short answer--i always want the price. There is so much potential for abuse and embarrassment. Long live the French practice of clearly posting prices outside the establishment. BY LAW.
Mary said…
No. Even the top salons in London post a price list for every service, broken down by the stylist's level of experience (around six or seven levels, too) and, if you have no specific stylist in mind, you simply tell them what level stylist you want when making the appointment. No excuse for not posting prices--even if it is just a range. I don't consider it a reputable business practice--especially, as in this case, when you practically had to pry a number out of the receptionist.
Duchesse said…
Louise: Plenty of places here will cut a simple style for $40, too; the price is higher for chic salons, but the end result may not look a bit different!

Marla: I have had friends who travelled for their hairstylist. That seems like a good idea, when you combine it with visits with old friends, and a getaway.

Frugal: Embarrassemnt, yes. Abuse from this establishment seems to me unlikely as they know the client would give them adverse publicity. I too like to see the prices in the window of French shops. (One sales woman told me, "It keeps the people who can't afford to shop here out.")

Mary: Wait; seven levels? I had fun trying to name them. Apprentice, Senior Apprentice, Staff Stylist, Senior stylist, Stylist to the Stars- that's only five.

I confess to avoiding hair salons in winter, though I'm so much happier with a good cut.

I absolutely have to book an appointment with my hairdresser, who is on Jean-Talon just east of Christophe-Colomb (a short walk northeast). https://coiffure-2000-nuances.business.site/?utm_source=gmb&utm_medium=referral A very strange name; most of the staff are from Latin American countries. A Susanfriend and I count on Claudio, who is from Argentina. He is cool, but I'm sure he's over 50. Last time I went it was $30 and I give him a generous tip. Susanfriend has hair opposite mine: very fine and straight, originally blonde or "dirty blonde". He has also done our hair (basic but flattering cuts). Friend's late husband went there too; he had balded quite a bit but was fussy about remaining hair and added a bit of subtle colour to head hair, brows and moustache to avoid the "invisible" look some people of age get.

I also went into Haircuts for everyone. Love their orientation, but fear it might be too punky for me. I don't want to look "madame" but not desperate to be younger either.

Livia has the most beautiful fur and only has to lick it and have me brush and comb her!
Jane in London said…
Oh, gosh, I would certainly not commit to a haircut on that basis. As Mary says, all salons in London show their prices up front. I pay a whopping £150 for a cut but my hair is thick, heavy and relatively long and I am very exacting - my hairdresser works hard for that money! I've learned how to trim my own fringe, so I need only go 3-4 times a year to have my long layered cut 're-engineered'.

Jane in London
Duchesse said…
lagatta: If you have someone good, at that price, why go elsewhere? It's even less than a place like Magicuts. Haircuts for Everyone says "all ages" and my friend's adult son has a great cut, not weird at all. I think I will try anther stylist at my salon first, she said she knows what to do. May have to try a few places.

Jane in London: Lucky you need your cut only seasonally! understand paying tippy top rates once you have an exceptional person, and I am aware of London prices.

Mary said…
I was wrong, Duchesse, there aren't seven levels--there are EIGHT. Check out Richard Ward's salon in Duke of York Square. There is a tab for prices on the website and it lists the various levels of stylist--not including Himself which would make it nine levels (£325 for cleanse, cut, dry and finish, in case you are wondering). It mentions that extra charges for long hair or a very lengthy appointment are at the discretion of the stylist. You get complimentary fringe (bangs for US folk) trims with your regular stylist. There are photos and background info on all the stylist--and even photos of their work on some clients. Very forthcoming on their information--unlike your salon down the street. :)

I'm definitely not going anywhere else, but keeping options open if stylist is not available (for example, his dad died last year, and that's the other end of the Americas). I am tempted by Nancy Falaise, on Gilford next to the Laurier métro station:
http://www.nancyfalaise.com/ Very close to my bicycle mechanic!

And NO, I will not go or shop anywhere the management is not up front about the price.
Gauss said…
I would not book an appointment before knowing the price - that kind of practice does not seem "safe" to me, and I don't think I would enjoy it. It does seem like a situation where if you have to ask then you are probably not their desired clientele...
Very jealous to read about all the affordable haircuts people are describing! In my city a salon haircut, fairly basic short hair, seems to be at least $50-60.
Adele said…
The most important criterion for me in choosing a stylist is seeing their work on other clients, to assess whether they are adept at styling hair in ways that are most flattering to their individual clients, or whether they simply give haircuts. I tease my current stylist about being my brand manager, as she always strives to cut my hair in a way that makes me feel more like "me". My hair is short, so I go every 4 weeks and pay a total of $55. No coloring involved. She was the first stylist who was enthusiastic about my wish to go gray and treated like a joint adventure. She's a keeper!!!

Love the idea of salons publishing a price list and displaying it prominently. Having to ask how much personal services cost feels so awkward to me.......even though I know it shouldn't.
Duchesse said…

Gauss: Ha! Not safe for wallet! If you have a reputable hairdressing school, you could try them. For some years I went to the Aveda Institute where a student did my cut/colour under the close eye of a teacher. It was extremely reasonable and I had only good experiences. Of course I had to keep switching stylists, as they graduated, but it was fine; they were all so eager to please.

Those $50-$80 cuts are not found in main street or upscale neighbourhoods, or in the hip salons; usually the reasonably-priced stylists tend to be on side streets or suburban locations. Some cut out of their homes. A stylist my retiring one recommended (he trained her) is in a cool salon and after tax and tip I would be paying just over double to see her.

Adele: Isn't it bizarre that we can be reluctant to ask prices? (I am always annoyed when waitstaff announce specials but do not give the prices. A friend ended up paying $45 for one glass of wine he ordered that way!)

Some stylists treat the colour as an annuity and will never advise a client quit, while others are enthusiastic. Years ago, I asked mine (not the current one) what I would look like with grey hair, and he sniffed, "Practical."

Mary: I checked it out , and thought, what is the point of that? (Perhaps, with a staff of 90, there need to be levels to which staff can aspire.) I also noticed the significant differential between men and women. One stylist told me this was the "fuss tax"' women are pickier. I can see charging more for a complicated up-do or complete re-design of the hair, but just based on gender is not valid, IMO. However, I did like their willingness to do a free consultation.


Kamchick said…
A very interesting post...I used to get my hair cut in the city (2 1/2 hours drive). Now I have a local hairstylist - fun, beautiful shop, 1/2 the price BUT NOT the precision cut that I am used to. I always wonder -- is it training or is it natural talent??? It is wonderful to have a stylist that makes one feel 'oneself' - when I look in the mirror I like to feel pleased with the cut. It should be just right and have actual shape! It should suit me - so often now it does NOT!
Adele said…
Kamchick, I think it is natural talent. I believe there are some things you just can't teach. Lots of stylists can learn specific cutting techniques and specific hairstyles, but then there's a whole other level of "hair whispering" :~). On the other hand, fun, beautiful shop and 1/2 the price sounds pretty darn great!
Duchesse said…
Kamchick and Adele: I think the best have natural talent, augmented by comprehensive training, and another factor: interest in their field. And those pros are rare. Sometimes they are fantastic and then burn out; hairstyling is a tough occupation. IME a beautiful, fun and less-costly salon means little if the results are not satisfactory. At the same time, I will not pay any price.
Araminta said…
When I was living in Montreal I followed my stylist through about four different salons in the west end of Montreal. Finding her originally changed my life! I have very fine flat hair and keep it short and she made it look full and well shaped.I have no idea how she achieved it but it gave me enormous confidence. Latterly she would charge me about $50 plus a tip for a cut, wash & blow dry. Moving to London was traumatic hair-wise and I tried a number of off-the-wall, young trendy stylists who in a bored fashion wanted to give me generic "granny hair". I have managed to find someone locally who does an adequate though not spectacular cut but the cost is £72 plus tip ($128). I find that excessive but it is par for the course in affluent Richmond on the western edge of London. I have offset the cost by allowing my hair to go grey (happily a pleasant silver shade) and no longer pay for highlights or colour. But I still miss my Montreal stylist very much not least because the family saga that she recounted to me was absolutely gripping, and I see her whenever I am back in town.
Duchesse said…
Araminta: Indeed par for the course, even here in some neighbourhoods. Going grey has saved me tidy sum, and the release from vigilance re roots is such a pleasure. Maybe now that are salons on on lockdown for at least three weeks, more women will be encouraged to try it.

I tried the owner of the salon where my now-retired stylist cut my hair, and she did an excellent job. She is kind enough to charge me the same rate he did, too. With tip it is $48.
Unknown said…
I now live in a small-ish town in Ecuador. After paying, for years, $60+ for a short haircut in Toronto and Ottawa I now pay 3.50 UDS for an excellent haircut every time. Couldn’t be happier.
Duchesse said…
Unknown: Personal services such as hair cuts, massage and other aesthetic treatments follow market rates so of course you will pay less in Ecuador than in North America. Thank you for reading; please sign your comments.

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